The introduction of the Safe at Home criminal justice response to family violence has seen an increased role for Police in family violence incidents. Police undergo more extensive family violence training to enable them to better respond to family violence incidents.
The line, which is staffed 24 hours a day, 7 days a week, including public holidays, offers an information and referral service by which callers are able to access the full range of response, counselling, information and other support services provided by Safe at Home.
If victim safety is at risk or in question, the call will be transferred to the police radio dispatch area for an immediate police response. If victim safety is not at risk or in question, the call will be actively transferred to an appropriate counselling or support service for further assistance. In all emergencies ring 000.
Formally known as the Victim Safety Response Team (VSRT), the Tasmania Police Family Violence Unit (FVU) is responsible for assessment and monitoring of all family violence incidents in their relevant police District, and is particularly focused on perpetrator accountability. FVU members are not primary responders for family violence.
The FVUs deliver a range of services with a focus on improving victim safety, supporting victims in crisis situations and holding perpetrators of family violence to account. These include: